Aviva Direct announcement – No impact to Orbit customers

You may have heard that two large insurers are leaving the Alberta market by 2025: Aviva Direct and Sonnet (auto insurance only).

We’d like to reassure you that this announcement does not affect any members insured through Orbit Insurance Services. Policies purchased through us are insured by Aviva Insurance Company of Canada, not Aviva Direct.

Aviva Direct is a direct-to-consumer insurance offering from a division of Aviva. People who bought their policy from Aviva Direct would be affected by this news and will be notified by Aviva directly.

As your group’s insurance broker, we want to make sure that you have the coverage you need. We are here to help with any questions you may have about your policy and/or claims.